5-Star Would Recommend
Overall: Experience has been fantastic. Everyone is super friendly and helpful. Support is very responsive and if something can't be fixed immediately there is constant updates on progress. Best dispatching system we have worked with. Pros: They customized and tailored the system to our company's needs. Cons: The development process was a little longer than expected but totally worth it to get a customized system.
Leslie J.
2024-01-31
New Stilt User
Overall: My personal experience with Stilt has been fantastic. I have spent my entire career in the service management and have used many types of software. Stilt is the most adaptable and forward-thinking software I have used to date. Pros: Stilt software is easy to use and continuously adaptable. We are in the service industry and began using Stilt this year. The support has been outstanding, and I would recommend to any industry. Cons: Any issue we had with Stilt was addressed in a timely manner. Stilt is always willing to hear feedback and adapt accordingly.
Casey G.
2023-04-18
Easy to Use Helping Tool
Pros: Easy to use and great customer service! Everyone has been super helpful and friendly. Helps us stay organize and keep track of things. Cons: Haven't had any problems from my personal experience.
Logan B.
2023-04-18
Stilt: Beyond Helpful for Our Team
Pros: Stilt was very effective in managing our team. Our use of it helped us to stay organized and on track with our projects. Additionally, Stilt's geo-tagged jobs feature was super user friendly for our work orders. Being able to see details for each work order broken down by required materials, relevant images, and SOPs made our projects much more approachable. I would highly recommend Stilt for any company. Cons: I did not dislike anything about using Stilt.
Aderbal C.
2023-04-18
Best work order software on the market
Overall: Overwhelmingly positive Pros: Stilt has allowed our team to efficiently optimize our work streams and have allowed us to finally get a grasp on minimizing downtime. The KPI's are probably my favorite feature, really allows my to get a deep insight on the utilization of my team and allows me to spot any inefficiencies that we can improve on. Great product overall, even better value for the cost. Cons: There aren't any standard pricing measures to get a pricing sense upfront but the staff was extremely friendly and the customization aspect of the product in terms of pricing ended up being better.
Gasparini T.
2023-04-12
Excellent scheduling & workflow app
Overall: This app has created better organization and visibility with our scaffold and insulation contractor. Before Mosaic used this app, it was challenging to keep track of scaffolds erected in the field. This app has also streamlined communication with the contractor. Pros: The Stilt app was essentially designed for identifying, communicating, and scheduling work in an industrial manufacturing environment. It is very user friendly and a great way to communicate work requests to a contractor that does not have access to your company's CMMS. Cons: I can't think of anything negative to speak about this app. The only downside I can think of is it doesn't communicate with our CMMS. We use this app primarily for scaffolding and insulation tasks, so if a job gets re-scheduled in our CMMS, we have to make sure the app is updated as well. This is a very minor issue.
Hannah A.
2023-04-12
Easy to Navigate Scaffolding App
Pros: I've used Stilt to coordinate with the scaffolding contractors on site, it allows me to pinpoint exactly what I need scaffolding built to by uploading pictures of the job site as well as dropping a pin for the job location. i can chose if it's an emergency build or if I want to schedule it for later on in the week. If there are any remaining questions, the scaffolding contractors can easily find my contact information to call me and ask me for more details. When the work is complete and I need the scaffolding taken down or I need scaffolding reinspected, it's very easy for me to request that in the app. Cons: If you don't have the scaffolding tag ID it is a little harder to search through all the entries to find your entry, but overall the app is very user friendly and explains step by step what is needed for each section.
Tim A.
2023-04-12
Stilt
Pros: User friendly , Photo attachment and easy search capabilities. Cons: Would like a feature to alert when scaffolding has been up for a long period of time.
Alex F.
2023-03-29
Stilt Review
Pros: Stilt is extremely efficient and user friendly, and was easy to integrate. It includes plenty of features that are all very useful, and does so at a reasonable price. Cons: Integration with more systems such as excel
Thiago L.
2023-03-26
Amazing useful and easy to use
Pros: Makes keeping track of things much easier.UI is very easy-to-use and quick to learn. Great KPIs and metrics.Extremely friendly staff and customer service. Cons: There is nothing negative to say from my experience.
